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Quality of transport services and customer satisfaction measurement
Iwona Ewa Hajduk, Miloš Poliak, Jozef Gašparík
The Archives of Automotive Engineering – Archiwum Motoryzacji 2022;96(2):51–76
DOI: https://doi.org/10.14669/AM/151707
 
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Methodology of building relationships with customers in the area of transport services
Tomáš Klieštik, Ekaterina Salamakhina, Natalia Zhuravleva
The Archives of Automotive Engineering – Archiwum Motoryzacji 2021;93(3):59–65
DOI: https://doi.org/10.14669/AM.VOL93.ART4
 
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